WorkSafeBC Online Health and Safety Training Courses Certification BC FAQ's Frequently Asked Questions BC British Columbia
Can I speak to someone from your team to get more information on your products?
Yes you can. Please call us: (604) 259-8020 or email us: [email protected] - 9:00 am to 5:00 pm PST.
Do your online health and safety training courses meet with current provincial regulations?
Yes, all our online health and safety certification training courses meet with current provincial regulations for your province.
How does your online training platform provide proper safety training for me?
Most of our online health and safety courses are either high quality 4K video training based. Watch and study the training videos at your own time and pace. You can leave your course at anytime without worrying about losing your progress. All courses are self paced and can be completed at your own time and schedule. Once you have completed your final exam, you can download and print your certification. Alternatively, some of courses (i.e. bullying and harassment, supervisor due diligence, accident investigations and low risk traffic control) are developed in the form of self study material ie. powerpoints, videos, booklets, forms. Students will study the training material on their own time (or we recommend giving your team a deadline for completion). There is NO TIME LIMIT TO COMPLETE OUR ONLINE COURSE and is SELF PACED. This course consists of videos, power point presentations, written handouts, example forms and 1 exam. Study the Material and Email Us the FINAL EXAM When Finished. Your Exam Will be Marked within 1 to 2 business days and a Certificate of Completion will be emailed to the person who send us the exams. You may email us the exam(s) anytime you like as there is no time limit for completion. These are not pass or fail courses. If for any reason a participant does not receive a minimum of 80% on their final exams, we will simply email them back and advise them to re-look at the questions they got wrong. All participants are guaranteed to receive their certification.
Will I get emailed or mailed my certificate?
No, all certificates are generated online (PDF) and are printable. When you complete your course please go to your Home page, scroll down to the ‘Completed’ section and on the far, right hand side you will see a gold emblem beside the course name.
Can I buy a course for someone else?
Yes. After you fill in your billing information and credit card information, you will then be prompted to a page that says “Who will be taking this training” and the user will have the option to pick from either assigning it to themselves, or someone else. When you click ‘someone else’, you will be prompted to another page where you are required to fill in the first name, last name and email. This course will then be emailed to the user required to take the course.
Do you also offer classroom safety training?
Yes. We can offer classroom training but for groups of 10 people or more. All classroom courses are taught live by our qualified instructor via zoom (virtually). We do not conduct on site safety training. Please contact us by email to get more information and pricing.
How do I get certified with your online mobile equipment training (i.e. fork lift, aerial lift, etc)?
All our mobile equipment online certification courses are CSA approved training courses which is a OHS regulation requirement for each province across Canada. OHS regulations in all provinces across Canada follow the CSA standards for mobile equipment operation. Upon successful completion of any of our mobile equipment online courses, a certificate of completion will be available to download and print immediately. You will receive your complete and full certification after the theory portion of the course.
However in order to finalize your certification, a practical evaluation needs to be completed at some point as per CSA requirements. So how is this done through an online course? It's quite easy actually. Once you complete the theory portion of the course, a practical evaluation checklist will be provided to you to download. You will provide this checklist to any supervisor across Canada (i.e. your current employer or future employer) and he/she can provide you with the practical evaluation (instructions are provided on how to do so and so is a complete easy to follow checklist). Once the practical portion of the course is completed by your Supervisor - keep the completed and signed checklist with you for record keeping. The practical evaluation should take no more than 30 to 35 minutes.
Are Greystone Safety's online safety courses compliant in BC?
Yes all our courses are up to date with the latest CSA standards and WorkSafeBC Provincial Occupational Health and Safety Regulations. As standards and regulations change we continuously update our courses accordingly.
Does Greystone Safety offer classroom based training courses with an instructor?
Yes, we do offer classroom courses which are conducted by a qualified instructor.
All our classroom training courses are conducted via web training using the ZOOM platform. Each student will either require access to a PC with strong internet connection or you can situate the students in a classroom and project us from a TV/Projector. We require a minimum of 6 participants per course. Further discounts will be applied for courses with more than 6 participants attending. All 8 hour courses come with 2 x 15 minutes breaks and a 30 minute lunch break. All 4 hour courses come with 1 x 15 minute break. Course time lengths can be reduced at the request of the client.
Pricing for classroom courses differ from online training pricing. Please contact us for pricing.
Is it safe for customers to purchase your online safety courses directly from your website?
We take the utmost precautions to protect your information. When you submit sensitive information via our website, your information is protected both online and offline. Wherever we collect sensitive information (such as credit card data), that information is encrypted and transmitted to us in a secure way. You can verify this by looking for a lock icon in the address bar and looking for "https" at the beginning of the address of the Web page. While we use encryption to protect sensitive information transmitted online, we also protect your information offline. Only employees who need the information to perform a specific job (for example, billing or customer service) are granted access to personally identifiable information. The computers/servers in which we store personally identifiable information are kept in a secure environment.
To buy from us, you must provide contact information (like name and shipping address) and financial information (like credit card number, expiration date). This information is used for billing purposes and to fill your orders. If we have trouble processing an order, we'll use this information to contact you. This information is used to process your orders in a secure manner, to keep you updated on your orders and to personalize your shopping experience.
How do I order a single or numerous courses from your online platform?
Please view the following video:
Yes you can. Please call us: (604) 259-8020 or email us: [email protected] - 9:00 am to 5:00 pm PST.
Do your online health and safety training courses meet with current provincial regulations?
Yes, all our online health and safety certification training courses meet with current provincial regulations for your province.
How does your online training platform provide proper safety training for me?
Most of our online health and safety courses are either high quality 4K video training based. Watch and study the training videos at your own time and pace. You can leave your course at anytime without worrying about losing your progress. All courses are self paced and can be completed at your own time and schedule. Once you have completed your final exam, you can download and print your certification. Alternatively, some of courses (i.e. bullying and harassment, supervisor due diligence, accident investigations and low risk traffic control) are developed in the form of self study material ie. powerpoints, videos, booklets, forms. Students will study the training material on their own time (or we recommend giving your team a deadline for completion). There is NO TIME LIMIT TO COMPLETE OUR ONLINE COURSE and is SELF PACED. This course consists of videos, power point presentations, written handouts, example forms and 1 exam. Study the Material and Email Us the FINAL EXAM When Finished. Your Exam Will be Marked within 1 to 2 business days and a Certificate of Completion will be emailed to the person who send us the exams. You may email us the exam(s) anytime you like as there is no time limit for completion. These are not pass or fail courses. If for any reason a participant does not receive a minimum of 80% on their final exams, we will simply email them back and advise them to re-look at the questions they got wrong. All participants are guaranteed to receive their certification.
Will I get emailed or mailed my certificate?
No, all certificates are generated online (PDF) and are printable. When you complete your course please go to your Home page, scroll down to the ‘Completed’ section and on the far, right hand side you will see a gold emblem beside the course name.
Can I buy a course for someone else?
Yes. After you fill in your billing information and credit card information, you will then be prompted to a page that says “Who will be taking this training” and the user will have the option to pick from either assigning it to themselves, or someone else. When you click ‘someone else’, you will be prompted to another page where you are required to fill in the first name, last name and email. This course will then be emailed to the user required to take the course.
Do you also offer classroom safety training?
Yes. We can offer classroom training but for groups of 10 people or more. All classroom courses are taught live by our qualified instructor via zoom (virtually). We do not conduct on site safety training. Please contact us by email to get more information and pricing.
How do I get certified with your online mobile equipment training (i.e. fork lift, aerial lift, etc)?
All our mobile equipment online certification courses are CSA approved training courses which is a OHS regulation requirement for each province across Canada. OHS regulations in all provinces across Canada follow the CSA standards for mobile equipment operation. Upon successful completion of any of our mobile equipment online courses, a certificate of completion will be available to download and print immediately. You will receive your complete and full certification after the theory portion of the course.
However in order to finalize your certification, a practical evaluation needs to be completed at some point as per CSA requirements. So how is this done through an online course? It's quite easy actually. Once you complete the theory portion of the course, a practical evaluation checklist will be provided to you to download. You will provide this checklist to any supervisor across Canada (i.e. your current employer or future employer) and he/she can provide you with the practical evaluation (instructions are provided on how to do so and so is a complete easy to follow checklist). Once the practical portion of the course is completed by your Supervisor - keep the completed and signed checklist with you for record keeping. The practical evaluation should take no more than 30 to 35 minutes.
Are Greystone Safety's online safety courses compliant in BC?
Yes all our courses are up to date with the latest CSA standards and WorkSafeBC Provincial Occupational Health and Safety Regulations. As standards and regulations change we continuously update our courses accordingly.
Does Greystone Safety offer classroom based training courses with an instructor?
Yes, we do offer classroom courses which are conducted by a qualified instructor.
All our classroom training courses are conducted via web training using the ZOOM platform. Each student will either require access to a PC with strong internet connection or you can situate the students in a classroom and project us from a TV/Projector. We require a minimum of 6 participants per course. Further discounts will be applied for courses with more than 6 participants attending. All 8 hour courses come with 2 x 15 minutes breaks and a 30 minute lunch break. All 4 hour courses come with 1 x 15 minute break. Course time lengths can be reduced at the request of the client.
Pricing for classroom courses differ from online training pricing. Please contact us for pricing.
Is it safe for customers to purchase your online safety courses directly from your website?
We take the utmost precautions to protect your information. When you submit sensitive information via our website, your information is protected both online and offline. Wherever we collect sensitive information (such as credit card data), that information is encrypted and transmitted to us in a secure way. You can verify this by looking for a lock icon in the address bar and looking for "https" at the beginning of the address of the Web page. While we use encryption to protect sensitive information transmitted online, we also protect your information offline. Only employees who need the information to perform a specific job (for example, billing or customer service) are granted access to personally identifiable information. The computers/servers in which we store personally identifiable information are kept in a secure environment.
To buy from us, you must provide contact information (like name and shipping address) and financial information (like credit card number, expiration date). This information is used for billing purposes and to fill your orders. If we have trouble processing an order, we'll use this information to contact you. This information is used to process your orders in a secure manner, to keep you updated on your orders and to personalize your shopping experience.
How do I order a single or numerous courses from your online platform?
Please view the following video:
Can I pay for the online safety course(s) over the phone?
Yes, but only for large groups. We also do provide further group discounts for 25 or more participants. Even though our online purchasing system is a very secure platform, you do have the option of paying for your course over the phone.
What forms of payment do you accept?
If you purchase your course(s) through our website purchasing platform, we can only accept credit card payment. We accept the following credit cards: Visa, Mastercard, American Express, Discover and JCB. We also accept credit card payments over the phone for 25 or more participants.
I don't have time to finish my course today, can I leave and come back to complete my course?
Yes, can you leave your course at anytime without worrying about losing your progress. Your progress will be saved by our system as soon as you log out.
Upon completion of the course, can the course certificates be printed?
Yes, when you pass your final exam successfully, you can download and print your certificate immediately.
What kind of computer do I need to take your online courses?
To take our courses, we recommend using the latest version of your favorite browser (Internet Explorer, Mozilla Firefox or Google Chrome) on your PC or Mac computer. You will also need access to a printer, as your certificate can be printed upon successful course completion, and there are resource documents you may wish to print before you begin your course.
Do I have to take an exam at the end of the online course?
Yes. All of our courses are competency-centered, meaning that learners must complete an assessment(s) of some type (i.e. Exam) in order to demonstrate an adequate level of understanding of the topics presented throughout the course. This provides a tremendous level of due diligence which is required to ensure that reasonable precautions are taken for the safety and health of the learner.
What if I fail or don't do well on the exam?
A mark of 80% must be achieved in order to receive a certificate of completion. Participants are able to repeat the course up to three times in efforts to achieve the pass mark. So in reality, no one ever fails a course.
Do you provide group discounts for businesses?
Yes, group discounts are available for groups of 25 or more. Please EMAIL US prior to your purchase to receive your discounted price.
Do the online course certificates have an expiry date?
Yes, all of our online courses are valid for up to 2 or 3 years depending on the course. You will need to retake the course after a 2 or 3 year period.
What is your refund policy?
Online course refunds will be accepted up to ninety (90) calendar days from the date of purchase. All refunds will be returned to the original card used to make the purchase.
