Greystone Safety Services
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  • SAFETY MANUALS CANADA
    • British Columbia Safety Program Manual >
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      • Manitoba Construction Safety Program
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  • Online Safety Training
    • Online Joint Health and Safety Committee Training
    • Online Bullying and Harassment Training
    • Online Asbestos Awareness Training
    • Online Traffic Control Training
    • Online Lock Out Tag Out Training
    • Online Incident Investigations Training
    • Online Workplace Safety Inspections Training
    • Online Supervisor Due Diligence Training
    • Online WHMIS 2015 Training
    • Online Ladder Safety Training
    • Online Bloodborne Pathogens Training
  • Safety Training
    • Joint Health and Safety Committee Training BC
    • Bullying & Harassment BC
    • Fall Protection Training BC
    • Accident Incident Investigations BC
    • Lock Out Training BC
    • Confined Space Entry Training BC
    • Site Safety Inspections BC
    • Asbestos Awareness Training BC
    • Man Lift Training BC
    • Lift Truck / Fork Lift Training BC
    • WHMIS GHS BC 2015
  • Contact
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FREQUENTLY ASKED QUESTIONS
ONLINE SELF STUDY TRAINING

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​How does the study from home/business online safety training work?
  1. Purchase the on-line safety training course you are interested in through our on-line purchasing system by clicking on the BUY NOW button. Ensure you choose the correct quantity of participants.
  2. Upon successful purchase; course training modules, study booklets and a final exam for your selected course will be automatically emailed to your provided email address.
  3. Download the forwarded PDF training material from your computer. Study the training modules and any attached information materials.
  4. Complete the attached final exam and email the completed exam back to us.
  5. We will then mark your exam and upon successful completion your certificate of completion will be forwarded to your provided email address! You will receive your online certificate of completion by email within 1 to 2 business days.

Is it safe for customers to purchase your online safety courses directly from your website?
We take the utmost precautions to protect your information. When you submit sensitive information via our website, your information is protected both online and offline. Wherever we collect sensitive information (such as credit card data), that information is encrypted and transmitted to us in a secure way. You can verify this by looking for a lock icon in the address bar and looking for "https" at the beginning of the address of the Web page. While we use encryption to protect sensitive information transmitted online, we also protect your information offline. Only employees who need the information to perform a specific job (for example, billing or customer service) are granted access to personally identifiable information. The computers/servers in which we store personally identifiable information are kept in a secure environment.

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We use Square Canada as a form of on-line payment. To buy from us, you must provide contact information (like name and shipping address) and financial information (like credit card number, expiration date). This information is used for billing purposes and to fill your orders. If we have trouble processing an order, we'll use this information to contact you. This information is used to process your orders in a secure manner, to keep you updated on your orders and to personalize your shopping experience.

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Can I pay for the online safety course(s) over the phone?

Yes. Even though our online purchasing system is a very secure platform, you do have the option of paying for your course over the phone. Please email us and one of our consultants will contact you on the same day.

What forms of payment do you accept?
If you purchase your course(s) through our website purchasing platform, we can only accept credit card payment. We accept the following credit cards: Visa, Mastercard, American Express, Discover and JCB. We also accept credit card payments over the phone.

For large groups of 10 or more we can send your business an physical invoice copy which can be paid by credit card over the phone or by a postal mailed business cheque within 15 days from the date of the invoice.


I don't have time to finish my course today, can I leave and come back to complete my course?
Yes, can you leave your course at anytime without worrying about losing your progress. The study material provided to you is in PDF digital format. We recommend you save the downloads to your PC at the time of purchase.

Upon completion of the course, can the course certificates be printed?
Yes, the certificates are created as PDF’s and can be saved or printed when the online course is completed. Once we receive your completed exam and you pass successfully, we will email you your signed certificate of completion.

What kind of computer do I need to take your online courses?
To take our courses, we recommend using the latest version of your favorite browser (Internet Explorer, Mozilla Firefox or Google Chrome) on your PC or Mac computer. You will also need access to a printer, as your certificate can be printed upon successful course completion, and there are resource documents you may wish to print before you begin your course.

Do I have to take an exam at the end of the online course?
Yes.  All of our courses are competency-centered, meaning that learners must complete an assessment(s) of some type (i.e. Exam) in order to demonstrate an adequate level of understanding of the topics presented throughout the course.  This provides a tremendous level of due diligence which is required to ensure that reasonable precautions are taken for the safety and health of the learner. After your online purchase you will receive a PDF format of the exam which will be emailed to you. You are to hand write the exam and email the exam back to us for marking (email address is provided on the exam).

What if I fail or don't do well on the exam?
A mark of 80% must be achieved in order to receive a certificate of completion. Participants are able to repeat the course three times in efforts to achieve the pass mark. We will let you know during the exam marking process if you need to retake the exam.
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Do you provide group discounts for businesses?
Yes, group discounts are available for groups of 10 or more. Please email us prior to your purchase to receive your discounted price.

Do the online courses have an expiry date?
Yes, all of our online courses are valid for 2 years. You will need to retake the course after a 2 year period.

What is your refund policy?

As all of our products are digital download software, delivered instantly once payment is received, it is impossible for you to return a product to us for a refund. If during your online or over the phone purchase order, you do not receive your digital products on time by email, we will gladly refund your purchase amount in full.
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​Greystone Safety Services Provides Occupational Health and Safety Consulting, OHS Safety Consultants, OHS Safety Programs & Manuals Development, Site Specific Safety Plans, OHS Safety Programs & Manuals Upgrades - Conversions, Food Safety Plans BC, Food Safety Consultants BC, OHS Safety Program Audits and Auditing, OHS Site Safety Inspections & Risk Assessments, WorkSafeBC Regulations Compliance, Safety Equipment Supplies & Products and OHS Safety Training Certification Courses across British Columbia, BC, Canada:
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Vancouver, North Vancouver, West Vancouver, East Vancouver, Burnaby, New Westminster, Richmond, Surrey, Delta, Langley, Fort Langley, Maple Ridge, Coquitlam, Port Coquitlam,  
Port Moody,​ Pitt Meadows, Mission, Abbotsford, Victoria, Nanaimo and Westshore Langford, British Columbia, BC, Canada for over 20 years.

We can develop, audit and upgrade written occupational health and safety programs, plans and manuals for the following provinces in Canada:

VANCOUVER BRITISH COLUMBIA BC   I   EDMONTON ALBERTA   I   CALGARY ALBERTA   I   SASKATOON SASKATCHEWAN   I   WINNIPEG MANITOBA   I   TORONTO ONTARIO   I   OTTAWA ONTARIO  I   HALIFAX NOVA SCOTIA   I   SAINT JOHN MONCTON NEW BRUNSWICK   I   NEWFOUNDLAND LABRADOR   I   WORKSAFEBC   I   ALBERTA OHS ACT, REGULATION AND CODE   I   SAFEWORK MANITOBA   I   WORKSAFE SASKATCHEWAN   I   WSIB - MINISTRY OF LABOUR ONTARIO   I   WORKSAFE NOVA SCOTIA   I    WORKSAFENB   I   WORKPLACENL

​

VANCOUVER, LOWER MAINLAND, BC

4589 West Broadway
Vancouver, BC, V6R 3V4
​

​Phone Vancouver, BC: ​(604) 259-8020
​Email: info@greystonesafety.com

VICTORIA, VANCOUVER ISLAND, BC

2035 Neil Street
Victoria, BC V8R 3E1


Phone Victoria, BC: (250) 999-9380
​Email: info@greystonesafety.com

OUR OHS SAFETY SERVICES

​​Safety Program Manuals BC
Safety Program Upgrades & Conversions BC
​Safety Program Audits BC
WorkSafeBC Compliance​
Safety Consulting
Site Safety Plan Template BC
​Construction Safety Manual Template BC
​
ISNETWORLD Safety Program Template BC
​Cleaning Service Safety Manual Template BC
​Food Safety Plan Template BC

​CLASSROOM SAFETY COURSES

​​Classroom Safety Training BC
​Aerial Lift Training BC
Fork Lift Training BC
Joint Health and Safety Committee Training BC
Bullying and Harassment Training BC
Fall Protection Training BC
​Lock Out Tag Out Training BC
​Incident Investigations Training BC
​Workplace Inspections Training BC
​Asbestos Awareness Training BC
WHMIS Training BC


OUR OHS SAFETY PROGRAMS
Safety Program Manuals Canada
​Safety Program Manuals BC
Safety Program Manual Alberta
Safety Program Manual Ontario
​Safety Program Manual Saskatchewan
Safety Program Manual Manitoba
Safety Program Manual Nova Scotia
Safety Program Manual New Brunswick
Safety Program Manual Newfoundland
​ONLINE SAFETY COURSES
​Online Safety Training BC
​Joint Health and Safety Committee Training Online BC
Bullying and Harassment Training Online BC
Traffic Control Training Online BC
Fall Protection Training Online BC
​Lock Out Tag Out Training Online BC
​Incident Investigations Online Training BC
​Workplace Inspections Online Training BC
Supervisor Due Diligence Training Online BC
​Asbestos Awareness Training Online BC
WHMIS Training Online BC
​Ladder Safety Training Online BC
Bloodborne Pathogens Training Online BC

OUR COMPANY

Home
About Us
​Careers
FAQ's & Our Credentials
FAQ's Online Safety Training
FAQ's Safety Program Templates
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SUPPORT

Contact Us
​Blog
​Free Safety Videos

​© COPYRIGHT 2021 GREYSTONE SAFETY SERVICES BRITISH COLUMBIA CANADA.  ALL RIGHTS RESERVED.
  • Home
    • Safety Consulting >
      • Safety Consulting & Auditing Services
      • Safety Inspections & Risk Assessments
      • WorkSafeBC Regulations Compliance
    • About >
      • FAQ's & Our Credentials
      • FAQ's: Online Safety Training
      • FAQ's: Safety Program Templates
      • Careers
      • Blog
  • Safety Manuals BC
    • Safety Manual Upgrades & Conversions BC
    • Site Specific Safety Plans BC
    • COVID-19 Safety Plan Template BC >
      • COVID-19 Safety Plan Construction BC
      • COVID-19 Safety Plan Education Schools BC
      • COVID-19 Safety Plan Food Service
      • COVID-19 Safety Plan Retail Stores
      • COVID-19 Safety Plan Offices
    • ISNETWORLD SAFETY PROGRAM BC
    • Cleaning Service Safety Manual Template BC
    • Food Safety Plan BC
  • SAFETY MANUALS CANADA
    • British Columbia Safety Program Manual >
      • Construction Safety Manual Template BC
    • alberta safety program manual >
      • Alberta Construction Safety Program
    • Ontario Safety Program Manual >
      • Ontario Construction Safety Program
    • Saskatchewan Safety Program Manual >
      • Saskatchewan Construction Safety Program
    • Manitoba Safety Program Manual >
      • Manitoba Construction Safety Program
    • Nova Scotia Safety Program Manual
    • New Brunswick Safety Program Manual
    • Newfoundland Safety Program Manual
  • Online Safety Training
    • Online Joint Health and Safety Committee Training
    • Online Bullying and Harassment Training
    • Online Asbestos Awareness Training
    • Online Traffic Control Training
    • Online Lock Out Tag Out Training
    • Online Incident Investigations Training
    • Online Workplace Safety Inspections Training
    • Online Supervisor Due Diligence Training
    • Online WHMIS 2015 Training
    • Online Ladder Safety Training
    • Online Bloodborne Pathogens Training
  • Safety Training
    • Joint Health and Safety Committee Training BC
    • Bullying & Harassment BC
    • Fall Protection Training BC
    • Accident Incident Investigations BC
    • Lock Out Training BC
    • Confined Space Entry Training BC
    • Site Safety Inspections BC
    • Asbestos Awareness Training BC
    • Man Lift Training BC
    • Lift Truck / Fork Lift Training BC
    • WHMIS GHS BC 2015
  • Contact