frequently asked questions
safety program templates
Are the General Industry safety program templates okay to use in the construction industry?
General Industry means any business that works in a non-construction focused industry. If your business works in the construction industry then we recommend you purchase our CONSTRUCTION HEALTH AND SAFETY PROGRAM TEMPLATE.
Can I edit the online digital safety program templates I purchased from Greystone Safety Services?
Absolutely. You will receive an editable MS Word format of your safety program manual upon purchase. You can edit, delete or add on content to your safety program manual template at anytime.
Is it safe to use my credit card and purchase your on-line digital safety programs from your website?
Yes, it is absolutely 100% safe. Your personal and credit card information is very safe at greystonesafety.com and we take site and data security as a serious issue. The greystonesafety.com website uses a SSL secure connection and 128-bit encryption to ensure that your data is secure. With regards to the safety and privacy of your credit card, we've implemented a state-of-the-art e-commerce solution for greystonesafety.com. Our site offers strong security by encrypting your credit card information in such a way that it is not accessible by employees within OHS Safety Manuals Canada, or by anyone who would try to compromise the security of greystonesafety.com.
As a result, our site meets the rigorous security standards set by many privacy watchdog groups and standards set by the Internet community in general. When you entered your credit card in our store, only the last four digits of your card are visible on the site. Even you (or anyone who logs in as you) cannot access the details of your credit card from our store. We take precautions to protect your information. When you submit sensitive information via the website, your information is protected both online and offline. Wherever we collect sensitive information (such as credit card data), that information is encrypted and transmitted to us in a secure way. You can verify this by looking for a lock icon in the address bar and looking for "https" at the beginning of the address of the Web page. While we use encryption to protect sensitive information transmitted online, we also protect your information offline. Only employees who need the information to perform a specific job (for example, billing or customer service) are granted access to personally identifiable information. The computers/servers in which we store personally identifiable information are kept in a secure environment.
If you still do not feel comfortable purchasing online - no problem - just give us a call or email us and one of our customer service representatives can process your payment over the phone.
Once I purchase my online program, do I get my health and safety program in paper or electronic version?
You will receive your safety program in electronic MS Word format only. All documents are created in Microsoft Word so you can edit them to suite your specific requirements. The templates are delivered to your provided email address immediately upon purchase. Our custom safety programs are sent to you via email or a download link depending on the size of your program.
What Health and Safety Policies are Included with my Template?
Each safety program template we offer has been developed in accordance with each provincial health and safety regulations across Canada. So for example, if you purchase the BC safety manual template then that template has been designed to meet with BC occupational health and safety regulations. If you purchase the Alberta safety manual template then that template has been designed to meet with Alberta occupational health and safety regulations, and so on for each particular province.
You will receive your safety program template in MS WORD .doc format; which means you can make edits, changes or additions to your program at anytime.
You will receive customization instructions in PDF format which will clearly outline how to insert your company logo to each page, how to change your title page picture and how to insert your company name into the entire document in just a few clicks of a button (YOU DO NOT NEED TO MANUALLY INSERT YOUR COMPANY NAME PAGE BY PAGE) - our instructions will outline how to do this for the entire document; very quickly.
By clicking on any one of the following links you will get a free preview of each exact policy (and it sub-sections) you will receive with your template purchase. Scroll down on the page to see template content:
BRITISH COLUMBIA I ALBERTA I ONTARIO I MANITOBA I SASKATCHEWAN I NOVA SCOTIA I NEW BRUNSWICK I NEWFOUNDLAND
I am a small business in Canada with less than 20 employees. Do I really need a written health and safety program manual for my business?
This manual will be the foundation of your overall health and safety program in the form of written policies and procedures; along with usable forms to ensure your company's due diligence. Failure to comply with provincial OHS safety regulations in Canada, can result in very expensive and hefty fines, penalties, sanctions and stop work orders by local government safety officers. Don't let this happen to your company. Our health and safety programs and manuals have been hand crafted by certified and professional health and safety consultants with a combined experience of over 60 years. The following tables outline what type of safety program you will need for your business. Every business in Canada is required by legislated LAW to have a written occupational health and safety manual in place. All businesses in every province across Canada, are required by provincial occupational health and safety regulations & legislation to ensure an effective OHS safety program is developed and implemented for their employees. The first step towards developing an occupational health and safety program for your small business in Canada is to develop a written health and safety manual which includes the proper safety procedures and policies pertaining to your business and in compliance with the provincial health and safety regulations.
What forms of payment does Greystone Safety Services accept?
We accept credit card payment over our secure website or over the phone. We accept Visa, Master Card, American Express, Discover and JCB. There is also an option to pay using PayPal, however this transaction can only be made through the phone with our customer service representatives. For Paypal payment option please contact us.
Can Greystone Safety Services build custom and site specific health and safety programs for businesses or are their programs just available online?
Yes, for a different price point we can develop and customize your company's personal health and safety program based on your specific business and industry. Our online digital safety programs / manuals are a more quicker and cost effective solution for small businesses where they can purchase the overall foundation of a health and safety program and then build upon it based on their industry.
Custom programs are designed based on your industry, number of employees and the type of services you offer. Custom programs range from $1500.00 to $2000.00 + GST. Information on customized health and safety programs can be viewed HERE.
Contact us for a quotation.
What is you return policy on online purchases?
As all of our products are digital software, delivered instantly once payment is received, it is impossible for you to return a product to us for a refund. However, we do allow our customers to review their provided programs for a period of 30 days, and if within these 30 days they find any errors in our documents, we will do our utmost best to correct the situation for you. We will make all required corrections to your program, within 5 business days, at no extra cost to our client.
Our main objective here at Greystone Safety Services is your absolute satisfaction with our product, and to ensure this Greystone Safety Services will take every possible step to correct the situation for you until you are 100% satisfied. Any errors found in our documents can be immediately reported to (604) 259-8020 or email@example.com and one of our representatives will do their utmost best to ensure your complete satisfaction. If during your online or over the phone purchase order, you do not receive your digital products on time by email, we will gladly refund your purchase amount in full.
How long does it take to get my documents after I purchase them?
Template: An electronic MS Word format of your safety program manual template (or other purchased policies and procedures) are delivered immediately to your provided email address upon purchase by way of a download link.
Custom Program: The customized health and program manuals are delivered usually within 1 to 2 weeks from the time we get the answers to our customization questions/requirements form back from you. This program is delivered to by you email upon purchase of the custom safety program manual in PDF and MS Word files. We will send you an invoice based on our quotation agreement at the end of the project. All invoices are due within 15 days from the date on the invoice.