frequently asked questions
safety program templates
How can I purchase one of your safety manual templates?
It's very easy. Scroll down the webpage you are looking to purchase the safety template from and click on the BUY NOW button. Once you place your purchase an MS WORD format copy of the manual including forms will automatically be sent to your email address. From there all you need to do is add in your company LOGO and company NAME into the program (instructions are provided). Ensure you spell your email correctly when placing your order. If for any reason upon purchase you do not see the templates in your email inbox, no problem, just contact us and we will immediately email you a copy.
What if your safety manual template has a policy in it that does not apply to my business, can your template still work for my business?
Absolutely! If for any reason our template has a policy within it that does not apply to your business, simply delete it from your manual. Once you have deleted the policy, simply update your table of contents (we have provided you with instructions on how to do so) . For example, a Joint Health and Safety Committee is only required in certain provinces when you reach a certain amount of employees employed within your business. If you have less than 10 employees let's say for Saskatchewan or less than 20 employees for BC, Alberta, Manitoba and Ontario; then by regulation you will not need a JHSC committee or this policy within your manual, so simply delete it from your manual. It's that easy.
Will the affordable templates OHSmanuals.ca sell from their website; pass COR or ISNTEWORLD audits?
The affordable templates we sell from our website have been developed for basic occupational health and safety regulations compliance as required per province across Canada. These safety manual templates have been developed to ensure your business is in minimum regulation compliance and so your business does not have to face possible fines, penalties, sanctions or stop work orders by local government authorities. In order to pass the COR or ISNETWORLD audits, your business will need a much more elaborate and formal health and safety program. Thankfully, we do provide this service too. Please visit our CUSTOM SAFETY MANUAL page for more information.
Can I request OHSmanuals.ca to add additional safety policies or procedures to my purchased Template?
Yes, absolutely. We can add additional safety policies or procedures to your template for the following additional prices:
Health and Safety Policies $69.95 + GST per policy
Health and Safety Procedures $49.95 + GST per procedure
Exposure Control Plans $89.95 + GST per ECP
Note that payment for this upgrade (including the template) must be made prior to the actual upgrade via credit card over the phone. We request 2 to 3 business days in order to complete this upgrade for you. For the additional policies you will need to purchase the template from our website first. Then please CONTACT US to let us know which policies or procedures you would like added. We will then send you an invoice which must be paid via credit card over the phone before the final upgraded product can be forwarded to you.
Are the General Industry safety program templates okay to use in the construction industry?
General Industry means any business that works in a non-construction focused industry. If your business works in the construction industry then we recommend you purchase our CONSTRUCTION HEALTH AND SAFETY PROGRAM TEMPLATE. Remember, it is better to have something in place rather than nothing when it comes to OHS LAW in Canada. Having nothing in place will most likely result in your business receiving fines, penalties, citations or stop work orders if WorkSafeBC officers inspect your workplace.
What is the difference between the General Industry Template A versus the Template B Safety Manual?
Template A is more for small businesses, in any industry exception for construction, looking to get a basic foundation in place and then build upon this foundation as their company grows. Remember, it is better to have something in place rather than nothing when it comes to OHS LAW in Canada.
Template B is for small, mid-size and large businesses and is much more elaborate than the Template A program. The following table outlines the content difference between all the safety manual templates we offer across Canada.
The Construction Safety Manual Template is for small, mid-size and large construction based businesses.
Is it more cost effective for me to purchase a safety program template rather than a custom safety program?
Yes, our safety program templates are priced much lower than our custom programs but do differ in content. Our safety manual templates are a basic foundation which include the minimum WorkSafeBC requirements for all businesses in BC. However, these templates have been developed and made cost effective for small businesses and made available as a basic foundation for your business to start from. Eventually you will have to build on the templates to make the manual more specific to your businesses activities. Remember, it is better to have something in place rather than nothing when it comes to WorkSafeBC LAW. Having nothing in place will most likely result in your business receiving fines, penalties, citations or stop work orders if WorkSafeBC officers inspect your workplace.
Our custom program pricing ranges from $1995.00 to $2495.00 depending upon your industry and the size of your business. Our custom programs are much more elaborate in content and are developed specific to your company's activities. Learn more about our custom safety programs HERE.
What's included with my custom safety program if I decide to go this route?
More clients do prefer purchasing the custom programs as these programs are specific to their business. As the custom safety program is much more elaborate in content, you will receive the following elements:
During the development of your custom program we will contact you with a series of basic questions we will need answers to in order to learn more about your business. We will then have a draft copy of your program ready for you within 2 weeks for your review. We allow 30 days for you to review your program in detail and then let us know if you require any changes/edits/additions. We will conduct up to two major edits to your program from our end within this time period. Your absolute satisfaction is our main goal.
Can I edit the online digital safety program templates I purchased from Greystone Safety Services?
Absolutely. You will receive an editable MS Word format of your safety program manual upon purchase. You can edit, delete or add on content to your safety program manual template at anytime.
Is it safe to use my credit card and purchase your on-line digital safety programs from your website?
Yes, it is absolutely 100% safe. Your personal and credit card information is very safe at greystonesafety.com and we take site and data security as a serious issue. The greystonesafety.com website uses a SSL secure connection and 128-bit encryption to ensure that your data is secure. With regards to the safety and privacy of your credit card, we've implemented a state-of-the-art e-commerce solution for greystonesafety.com. Our site offers strong security by encrypting your credit card information in such a way that it is not accessible by employees within OHS Safety Manuals Canada, or by anyone who would try to compromise the security of greystonesafety.com.
As a result, our site meets the rigorous security standards set by many privacy watchdog groups and standards set by the Internet community in general. When you entered your credit card in our store, only the last four digits of your card are visible on the site. Even you (or anyone who logs in as you) cannot access the details of your credit card from our store. We take precautions to protect your information. When you submit sensitive information via the website, your information is protected both online and offline. Wherever we collect sensitive information (such as credit card data), that information is encrypted and transmitted to us in a secure way. You can verify this by looking for a lock icon in the address bar and looking for "https" at the beginning of the address of the Web page. While we use encryption to protect sensitive information transmitted online, we also protect your information offline. Only employees who need the information to perform a specific job (for example, billing or customer service) are granted access to personally identifiable information. The computers/servers in which we store personally identifiable information are kept in a secure environment.
If you still do not feel comfortable purchasing online - no problem - just give us a call or email us and one of our customer service representatives can process your payment over the phone.
Once I purchase my online program, do I get my health and safety program in paper or electronic version?
You will receive your safety program in electronic MS Word format only. All documents are created in Microsoft Word so you can edit them to suite your specific requirements. The templates are delivered to your provided email address immediately upon purchase. Our custom safety programs are sent to you via email or a download link depending on the size of your program.
What Health and Safety Policies are Included with my Template?
Each safety program template we offer has been developed in accordance with each provincial health and safety regulations across Canada. So for example, if you purchase the BC safety manual template then that template has been designed to meet with BC occupational health and safety regulations. If you purchase the Alberta safety manual template then that template has been designed to meet with Alberta occupational health and safety regulations, and so on for each particular province.
You will receive your safety program template in MS WORD .doc format; which means you can make edits, changes or additions to your program at anytime.
You will receive customization instructions in PDF format which will clearly outline how to insert your company logo to each page, how to change your title page picture and how to insert your company name into the entire document in just a few clicks of a button (YOU DO NOT NEED TO MANUALLY INSERT YOUR COMPANY NAME PAGE BY PAGE) - our instructions will outline how to do this for the entire document; very quickly.
By clicking on any one of the following links you will get a free preview of each exact policy (and it sub-sections) you will receive with your template purchase. Scroll down on the page to see template content:
BRITISH COLUMBIA I ALBERTA I ONTARIO I MANITOBA I SASKATCHEWAN I NOVA SCOTIA I NEW BRUNSWICK I NEWFOUNDLAND
I am a small business in Canada with less than 20 employees. Do I really need a written health and safety program manual for my business?
This manual will be the foundation of your overall health and safety program in the form of written policies and procedures; along with usable forms to ensure your company's due diligence. Failure to comply with provincial OHS safety regulations in Canada, can result in very expensive and hefty fines, penalties, sanctions and stop work orders by local government safety officers. Don't let this happen to your company. Our health and safety programs and manuals have been hand crafted by certified and professional health and safety consultants with a combined experience of over 60 years. The following tables outline what type of safety program you will need for your business. Every business in Canada is required by legislated LAW to have a written occupational health and safety manual in place. All businesses in every province across Canada, are required by provincial occupational health and safety regulations & legislation to ensure an effective OHS safety program is developed and implemented for their employees. The first step towards developing an occupational health and safety program for your small business in Canada is to develop a written health and safety manual which includes the proper safety procedures and policies pertaining to your business and in compliance with the provincial health and safety regulations.
What forms of payment does Greystone Safety Services accept?
We accept credit card payment over our secure website or over the phone. We accept Visa, Master Card, American Express, Discover and JCB. There is also an option to pay using PayPal, however this transaction can only be made through the phone with our customer service representatives. For Paypal payment option please contact us.
Can Greystone Safety Services build custom and site specific health and safety programs for businesses or are their programs just available online?
Yes, for a different price point we can develop and customize your company's personal health and safety program based on your specific business and industry. Our online digital safety programs / manuals are a more quicker and cost effective solution for small businesses where they can purchase the overall foundation of a health and safety program and then build upon it based on their industry.
Custom programs are designed based on your industry, number of employees and the type of services you offer. Custom programs range from $1500.00 to $2000.00 + GST. Information on customized health and safety programs can be viewed HERE.
Contact us for a quotation.
What is you return policy on online purchases?
There are no refunds on digital products. As all of our products are digital software, delivered instantly once payment is received, it is impossible for you to return a product to us for a refund. However, we do allow our customers to review their provided programs for a period of 30 days, and if within these 30 days they find any errors in our documents, we will do our utmost best to correct the situation for you. We will make all required corrections to your program, within 5 business days, at no extra cost to our client.
Our main objective here at Greystone Safety Services is your absolute satisfaction with our product, and to ensure this Greystone Safety Services will take every possible step to correct the situation for you until you are 100% satisfied. Any errors found in our documents can be immediately reported to (604) 259-8020 or firstname.lastname@example.org and one of our representatives will do their utmost best to ensure your complete satisfaction. If during your online or over the phone purchase order, you do not receive your digital products on time by email, we will gladly refund your purchase amount in full.
How long does it take to get my documents after I purchase them?
Template: An electronic MS Word format of your safety program manual template (or other purchased policies and procedures) are delivered immediately to your provided email address upon purchase by way of a download link.
Custom Program: The customized health and program manuals are delivered usually within 1 to 2 weeks from the time we get the answers to our customization questions/requirements form back from you. This program is delivered to by you email upon purchase of the custom safety program manual in PDF and MS Word files. We will send you an invoice based on our quotation agreement at the end of the project. All invoices are due within 15 days from the date on the invoice.