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Absolutely. Our written food safety plan templates have been developed by certified and professional health and safety consultants with a combined experience in occupational health and safety of over 60 years. And some of our long time consultants are also either current food service industry business owner or previous owners. Our food safety plan templates are recognized across Canada by federal, provincial, municipal, and private organizations and individuals.
I am a small food service business in Canada with less than 10 employees. Do I really need a food safety plan for my business?
Every business who serves food to the public in Canada is required by legislated LAW to have a food safety plan in place. All businesses in every province across Canada, are required by provincial health authority regulations & legislation to ensure an effective food safety plan is developed and implemented for their customers and employees. The first step towards developing an food safety plan for your small business in Canada is to develop a written food safety manual which includes the proper safety procedures and policies pertaining to your business and in compliance with the provincial health authority regulations.
Our food safety plan will be the foundation of your overall food safety program in the form of written policies and procedures; along with usable forms to ensure your company's due diligence. Failure to comply with provincial health authority regulations in Canada, can result in very expensive and hefty fines, penalties, sanctions and stop work orders by local government health safety officers. Don't let this happen to your company.
Is it safe to use my credit card and purchase your on-line digital safety programs from your website?
Yes, it is absolutely 100% safe. Your personal and credit card information is very safe at Greystone Safety Services and we take site and data security as a serious issue. Our website uses a SSL secure connection and 128-bit encryption to ensure that your data is secure. With regards to the safety and privacy of your credit card, we've implemented a state-of-the-art e-commerce solution for Greystone Safety Services. Our site offers strong security by encrypting your credit card information in such a way that it is not accessible by employees within Greystone Safety Services, or by anyone who would try to compromise the security of Greystone Safety Services.
As a result, our site meets the rigorous security standards set by many privacy watchdog groups and standards set by the Internet community in general. When you entered your credit card in our store, only the last four digits of your card are visible on the site. Even you (or anyone who logs in as you) cannot access the details of your credit card from our store. If you still do not feel comfortable purchasing online - no problem - just give us a call or email us and one of our customer service representatives can process your payment over the phone.
What forms of payment does Greystone Safety Services accept?
We accept credit card payment over our secure website or over the phone. We accept Visa, Master Card, American Express, Discover and JCB. There is also an option to pay using PayPal, however this transaction can only be made through the phone with our customer service representatives. For Paypal payment option please contact us.
If we purchase one of your online digital food safety plan templates how can I customize it myself to meet with my industry i.e. restaurant?
On each table of contents picture on the web page we have outlined in detail as to the contents of your food safety plan in the form of policies, procedures and forms. If for any reason certain policies or procedures are not available in our ready to buy online programs - you can purchase separate policies from us at a very reasonable rate.
What is you return policy on online purchases?
As all of our products are digital software, delivered instantly once payment is received, it is impossible for you to return a product to us for a refund. However, we do allow our customers to review their provided programs for a period of 30 days, and if within these 30 days they find any errors in our documents, we will do our utmost best to correct the situation for you. We will make all required corrections to your program, within 5 business days, at no extra cost to our client.
Our main objective here at Greystone Safety Services is your absolute satisfaction with our product, and to ensure this Greystone Safety Services will take every possible step to correct the situation for you until you are 100% satisfied. Any errors found in our documents can be immediately reported to (604) 259-8020 or firstname.lastname@example.org and one of our representatives will do their utmost best to ensure your complete satisfaction.
If during your online or over the phone purchase order, you do not receive your digital products on time by email, we will gladly refund your purchase amount in full.
What if a health authority or health officer rejects our food safety plan we purchased from Greystone Safety Services?
Our on-line digital food safety plans have been developed and carefully crafted by professional OHS consultants to ensure your business is in complete compliance with all provincial health authority regulations across Canada; and meet with HACCP requirements. If for any odd reason health authority / health officer rejects any part of your food safety plan, we will work with you tirelessly to ensure changes are made to your program at no extra cost to you so it passes their requirements. If we at Greystone Safety Services cannot achieve your 100% total satisfaction - we will gladly refund your money in full.
Once I purchase my online program, do I get my health and safety program in paper or electronic version?
You will receive your food safety program in electronic MS Word format only. All documents are created in Microsoft Word so you can edit them to suite your specific requirements. The templates are delivered to your provided email address immediately upon purchase.
How long does it take to get my documents after I purchase them?
Template: An electronic MS Word format of your food safety program manual template (or other purchased policies and procedures) are delivered immediately to your provided email address upon purchase by way of a download link.
Can I edit the online digital food safety plan I purchased from Greystone Safety Services?
Absolutely. You will receive an editable MS Word format of your safety program manual upon purchase. You can edit, delete or add on content to your food safety program manual template at anytime.
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